Resale1 Help Desk
Follow

Refreshing Pin Pad / Credit Card Terminal Not Responding

Refreshing_Pinpad_with_message.png

 

There are three simple steps to restarting a malfunctioning Verifone credit card terminal.

 

 1:  Press the 1, 5, and 9 keys on the Credit Card Terminal keypad at the same time.

 verifone_keypad.jpg

2:  When the password screen comes up after a few seconds, press the X key on the keypad.

159_Login.png

3:  When the Select Option Key screen comes up press the 1 key on the keypad.

 The terminal will take about 30 seconds to respond to this key press, and then restart.  It takes about 3 minutes to restart. 

Select_Option_Key.png

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.